Terms & Conditions
- Shop information
1-1-3 #105 Tonden6-jo
- Contact person
- Shipping & Handling
*Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
*Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
*These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges.
- How to Order
- Shipping timeframe
Delivery times depend on the method of shipping option you select.
Most orders are shipped within 4 working days of being received
(order & full payment, working days only).
AIRMAIL SAL (14-28 days to US)
AIRMAIL (7-14 days to US)
EMS (4-9 days to US)
Shipping to Africa, South America, Italy and some other countries take longer than other countries. Please be aware that shipping can also take longer during the holiday season or if there is any type of customs delay.
"For customers who want an in-store pickup"
Currently, This service is currently unavailable due to coronavirus.
Click here for more information.
We will only provide a refund in the event of damaged or defective items that we cannot replace. If you wish to return or exchange an item you must first contact us within 7 days of arrival by email at firstname.lastname@example.org
All customers are responsible for shipping costs as well as duties on all returned items.
We reserve the right to accept order cancellations on a case-by-case basis and will not be able to cancel orders that have already been shipped or packaged.
Please note that requesting a refund to the original payment method will incur in a 5% re-stocking/cancellation fee, which will be deducted from the refunded amount.
- GOVERNING LAW and JURISDICTION
(1) Any and all matters arising out under the Conditions or matters related to it shall be interpreted pursuant to the laws of Japan.
(2) When it becomes necessary to institute legal proceedings in relation to the matters arising out under the Conditions or matters related hereto, the Sapporo District Court shall have the non-exclusive jurisdiction.
(3) In the case where either of the preceding two paragraphs conflict with the provisions set forth in the Transaction Agreement, the provisions set forth in the Transaction Agreement shall override that preceding paragraph to the extent of such conflicts.